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Policies and More - time frame

Shipping Policies

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SHIPPING & HANDLING

BrentwoodOwl Package

All orders ship from Wisconsin via the shipping method you choose at checkout. Our default shipping method is First Class Mail. If you need your order fast, please choose an expedited shipping method.

It is the buyer's responsibility to ensure that a correct and complete address is provided. If a package is returned to us due to an incomplete or incorrect address, we can reship the package and bill you for the additional shipping fee to resend the package.

It will allow you to choose the shipping type/cost for your order. They are now estimating - not flat rates!!!

TIME FRAME

  • The delivery times quoted above do not include production turnaround time. Please allow an additional 2 business days for the production of your order.

    If for any reason we cannot process your order as submitted or the item you ordered is on backorder, we will contact you by phone or e-mail. Orders with custom art that does not meet our specifications may be delayed.

    We reserve the right to request additional shipping charges on international orders, and orders with large quantities. We will contact you if the shipping charges calculated by the website are not adequate to cover our shipping costs.

RETURNS

JessicaLynnOriginal, LLC strives to provide you with the best quality products and custom rubber stamps and your satisfaction is very important to us.

  • ALL custom rubber stamps and inks are non-refundable due to their nature.
  • We will accept returns on non-customized or ink products within thirty (30) days of delivery. The products must be in their original packaging and not used. They must be returned to JessicaLynnOriginal, LLC within the thirty day window for a full refund. If it has been more than thirty days you will receive store credit. It is the customers responsibility for costs to return the item unless the item was defective. If the stamps were used we will not offer a refund.

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